Terms & Conditions

  1. All goods displayed on the websites by the seller (price quoted) are non-binding and subject to change.
  2. The prices quoted don’t contain delivery and postal charges but are inclusive of value added taxes.
  3. Once you order for a product, you are bound to these terms and conditions.
  4. All goods shall remain our property until all of yours contractual obligations towards us have been fulfilled.
  5. Images of people, places, and/or products posted on this Site are either the property of the Company, or are used herein with express permission of the Company.
  6. Misconduct in terms of contrary to the terms & conditions of the contract, particularly by delaying the payment, we may demand the immediate return of the product..
  7. Depending on the availability, all products are dispatched as soon as possible. Should the desired product is out of order, we shall inform you for the same.
  8. Any changes in our privacy policies or terms & conditions, shall be updated accordingly



AVAILABILITY OF GOODS
We cannot guarantee the availability of goods, and sometimes it will be the case that an item has been discontinued, delayed or out of stock with our suppliers. In this instance we will endeavour to inform you of the delay as soon as possible by either phone or email, and offer you a choice of an alternative item or a full refund.
We are unable to take responsibility for any loss or damages that you may suffer if we are unable to supply the goods.
Great care is taken to ensure that items are displayed accurately, however should this not be the case, we will offer a full refund to you, but please note that we cannot be held responsible for any loss or damages that you may suffer.
 
CUSTOMER OBLIGATIONS
By placing your order, you confirm that the following are true:
  1. You have obtained a prescription from a suitably qualified person which is not more than 2 years old.
  2. You have notified us in writing of any eye conditions of which you are aware.
  3. You will supply accurate written details of your current prescription (including any notes on the prescription) when requested.
  4. That the prescription details provided are not for a person under 16 years of age, such prescriptions can only be completed in one of our stores.
  5. That all details regarding payment and delivery provided when placing the order are correct and up to date.