Terms & Conditions

Effective Date: July 7, 2026
Last Updated: July 7, 2026

Welcome to HRINKAR OPTICALS

Thank you for visiting HRINKAR OPTICALS. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue the use of our website.

Business Information

Business Name: HRINKAR OPTICALS

Website: https://opticalindia.com

Business Address:

Hrinkar Opticals
32 & 33, Susheela Road
Chikkamavalli
Bengaluru, Karnataka – 560004
India

Phone: +91 80500 56780

Email: info@opticalindia.com

1. Definitions

For the purposes of these Terms:

• “Company,” “HRINKAR OPTICALS,” “we,” “our,” or “us” refers to HRINKAR OPTICALS.
• “Website” refers to https://opticalindia.com.
• “User,” “Customer,” “You,” or “Your” refers to any individual or entity accessing or using the website.
• “Products” refers to eyewear, spectacle frames, sunglasses, reading glasses, lenses, accessories, and other goods offered for sale.
• “Services” include online ordering, customer support, prescription verification, order tracking, warranty assistance, and related services.

2. Acceptance of Terms

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• You agree to comply with these Terms and all applicable laws and regulations.
• The information you provide is accurate, complete, and up to date.

If you do not agree to these Terms, you must not use our website.

3. Eligibility

You may use this website only if:

• You are legally capable of entering into contracts under applicable law.
• You provide accurate registration and order information.
• You do not use the website for fraudulent, unlawful, or unauthorized purposes.
• You comply with all applicable laws and regulations while using our services.

We reserve the right to refuse service, suspend accounts, or cancel orders if we reasonably believe these conditions are not met.

4. About Our Products

HRINKAR OPTICALS offers a wide range of eyewear products, including but not limited to:

• Eyeglasses
• Prescription Glasses
• Reading Glasses
• Progressive Reading Glasses
• Single Vision Reading Glasses
• Blue Light Filter Glasses
• Blue Light Filter Reading Glasses
• Blue Ray Cut Progressive Glasses
• Mobile & Computer Glasses
• Zero Power Computer Glasses
• Gaming Glasses
• Men’s Sunglasses
• Women’s Sunglasses
• Kids’ Sunglasses
• Spectacle Frames for Men
• Spectacle Frames for Women
• Spectacle Frames for Kids
• Eyewear Accessories

Product availability may change without prior notice.

5. Product Information

We strive to ensure that all product descriptions, specifications, pricing, images, and availability displayed on our website are accurate.

However:

• Product colors may vary depending on your device or monitor settings.
• Product images are for illustrative purposes and may differ slightly from the actual product.
• Measurements are approximate.
• Packaging may change from time to time.
• Certain products may require prescription verification before dispatch.

We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

6. Prescription Eyewear

For prescription eyewear purchases:

• Customers are responsible for providing accurate and valid prescription details.
• Prescription information should be current and issued by a qualified eye care professional.
• HRINKAR OPTICALS is not responsible for issues arising from incorrect or outdated prescriptions provided by customers.
• We may contact you to verify prescription information before processing your order.
• Orders requiring prescription clarification may experience additional processing time.

If you are unsure about your prescription, we recommend consulting a qualified optometrist or ophthalmologist before placing your order.

7. Product Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may include or exclude applicable taxes depending on the product listing and legal requirements.

We reserve the right to:

• Modify prices at any time without prior notice.
• Correct pricing errors.
• Withdraw promotional pricing.
• Cancel orders affected by obvious pricing errors.

If an order is cancelled due to a pricing error after payment has been received, a full refund of the amount paid will be processed using the original payment method, where applicable.

8. Discounts, Coupons and Promotional Offers

From time to time, we may offer promotional discounts, coupon codes, seasonal sales, or limited-time offers.

Unless otherwise specified:

• Coupons cannot be combined with other offers.
• Coupons are non-transferable and have no cash value.
• Expired coupons cannot be extended.
• Promotional offers are subject to stock availability.
• HRINKAR OPTICALS reserves the right to modify or withdraw promotions without prior notice.

Fraudulent or abusive use of promotional offers may result in order cancellation or account suspension.

9. Product Availability

All products are offered subject to availability.

Occasionally:

• Items may become unavailable after an order is placed.
• Inventory discrepancies may occur.
• Certain products may be discontinued.

If a product becomes unavailable after payment, we will notify you and, where appropriate, offer an alternative product or process a refund.

10. Order Acceptance

Submitting an order on our website constitutes an offer to purchase.

Your order is considered accepted only after:

• Payment authorization (where applicable).
• Successful order verification.
• Prescription verification (for prescription products, where required).
• Confirmation by HRINKAR OPTICALS.

We reserve the right to decline or cancel any order for reasons including, but not limited to:

• Incorrect pricing
• Product unavailability
• Suspected fraud
• Payment issues
• Incomplete customer information
• Regulatory or legal requirements

If payment has already been made for a cancelled order, the applicable refund will be processed in accordance with our Refund Policy.

11. Order Confirmation

After placing an order, you may receive communications including:

• Order confirmation
• Payment confirmation
• Prescription verification requests (if applicable)
• Shipping updates
• Delivery notifications

Receipt of an order confirmation does not guarantee acceptance if subsequent verification identifies issues that require cancellation or modification.

12. Customer Responsibilities

When using our website, you agree to:

• Provide accurate personal information.
• Maintain the confidentiality of your account credentials.
• Use the website only for lawful purposes.
• Provide accurate prescription details where required.
• Review your order carefully before completing payment.
• Notify us promptly of any errors or unauthorized activity relating to your account or orders.

Failure to comply with these responsibilities may result in suspension of services, cancellation of orders, or restriction of access to the website.

13. Payment Methods

HRINKAR OPTICALS offers secure payment options to provide a convenient shopping experience.

Depending on availability, customers may pay using:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Digital Wallets
• EMI (where available)
• Cash on Delivery (COD) (where available)

Payments are processed through trusted third-party payment providers.

We do not store your complete debit card, credit card, CVV, UPI PIN, or internet banking credentials on our servers.

14. Payment Authorization

Before an order is confirmed, your payment may be subject to:

• Payment authorization
• Fraud prevention checks
• Verification by the payment gateway
• Additional security verification where necessary

Orders may be delayed or cancelled if payment authorization fails.

15. Failed Transactions

If a payment fails:

• The order may not be confirmed.
• Your bank may temporarily reserve funds according to its own policies.
• Please contact your bank or payment provider for payment-related issues.

If money has been debited but the order was not confirmed, refunds (where applicable) will be processed according to the payment gateway and banking timelines.

16. Order Processing

Orders are processed after successful:

• Payment confirmation (where applicable)
• Prescription verification (if required)
• Stock availability confirmation
• Fraud prevention checks

Orders are generally processed during normal business days.

Orders placed on weekends or public holidays may be processed on the next working day.

17. Prescription Verification

For prescription eyewear, we may verify:

• Prescription validity
• Lens power
• Pupillary Distance (PD)
• Uploaded prescription clarity
• Additional prescription information if required

If clarification is needed, our team may contact you before manufacturing or dispatching your order.

Failure to provide requested information may result in processing delays or order cancellation.

18. Shipping

We deliver across eligible serviceable locations in India through trusted courier partners.

Depending on your location, shipping may be handled by:

• Delhivery
• Blue Dart
• DTDC
• XpressBees
• India Post
• Shadowfax
• Ekart
• Amazon Shipping
• Ecom Express
• Shiprocket
• Other authorized logistics providers

Shipping timelines are estimates only and may vary due to operational or external factors.

19. Delivery

Delivery times may vary depending on:

• Customer location
• Product availability
• Prescription verification
• Manufacturing requirements
• Courier operations
• Weather conditions
• Government restrictions
• Public holidays
• Natural disasters

While we make every reasonable effort to deliver orders promptly, delays beyond our reasonable control may occur.

20. Delivery Address

Customers are responsible for providing accurate delivery information.

Please ensure:

• Correct recipient name
• Complete address
• Landmark (if applicable)
• Valid mobile number
• Correct PIN code

HRINKAR OPTICALS is not responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided by the customer.

21. Delivery Attempts

Courier partners may make one or more delivery attempts according to their operational policies.

If delivery cannot be completed due to:

• Incorrect address
• Customer unavailable
• Refusal to accept delivery
• Unreachable contact number

the shipment may be returned to us.

Additional shipping charges may apply for re-dispatch where permitted.

22. Inspection Upon Delivery

Customers are encouraged to inspect the package upon delivery.

If you notice:

• Damaged packaging
• Incorrect product
• Missing items
• Tampered parcel

please record appropriate evidence where possible and contact our customer support promptly.

Claims submitted after an unreasonable delay may be difficult to verify.

23. Order Cancellation

Customers may request order cancellation before the order enters manufacturing, customization, or dispatch.

Cancellation requests may not be accepted if:

• Prescription lenses have already been manufactured.
• The product has been customized.
• The order has been shipped.
• The order is already out for delivery.

Approved cancellations will be refunded in accordance with our Refund Policy.

24. Return and Replacement

Returns or replacements may be accepted only in accordance with our published Return & Refund Policy.

Eligible reasons may include:

• Wrong product received
• Manufacturing defect
• Transit damage
• Incorrect prescription due to our processing error

Products may not be eligible for return if they:

• Have been used or damaged after delivery.
• Are customized or prescription-made (except where required by applicable law or due to manufacturing error).
• Are returned without original packaging where reasonably required.
• Show signs of misuse or alteration.

Supporting photographs, videos, or additional information may be requested to evaluate return claims.

25. Refunds

Approved refunds will generally be processed using the original payment method wherever possible.

Refund processing time may vary depending on:

• Payment method
• Banking institution
• Payment gateway
• Applicable financial procedures

Shipping charges, convenience fees, or other service charges may be non-refundable where permitted by applicable law.

26. Warranty

Certain products may include a manufacturer or seller warranty where expressly stated.

Warranty coverage generally does not include:

• Normal wear and tear
• Accidental damage
• Improper handling
• Unauthorized repairs
• Misuse
• Damage caused by chemicals or excessive heat

Warranty terms may vary by product.

Customers may be required to provide proof of purchase when requesting warranty support.

27. Promotional Offers

Promotional campaigns are subject to specific terms and conditions.

Unless otherwise stated:

• Offers cannot be exchanged for cash.
• Promotional discounts cannot be transferred.
• Coupons cannot be combined unless explicitly permitted.
• Promotional pricing is valid only during the stated campaign period.

HRINKAR OPTICALS reserves the right to modify or discontinue promotions without prior notice.

28. Customer Reviews

Customers may voluntarily submit:

• Product ratings
• Reviews
• Testimonials
• Product photographs
• Feedback

By submitting such content, you confirm that:

• The information is truthful.
• The content does not violate applicable laws.
• You own or have permission to submit the content.

We reserve the right to edit, moderate, or remove reviews that are misleading, offensive, unlawful, defamatory, or unrelated to the product.

29. Accuracy of Information

Customers are responsible for ensuring that all information provided during checkout is accurate.

This includes:

• Name
• Address
• Mobile number
• Email address
• Prescription details
• Payment information

HRINKAR OPTICALS shall not be responsible for losses arising from inaccurate information submitted by customers.

30. Communication

By placing an order or creating an account, you agree that we may contact you regarding:

• Order confirmations
• Shipping updates
• Delivery notifications
• Customer support
• Refunds
• Returns
• Warranty services
• Account-related information

Where you have provided consent or where otherwise permitted by law, we may also send promotional emails, SMS, or WhatsApp messages. You may opt out of promotional communications at any time; however, transactional communications relating to your orders may still be sent.

31. Website Use

You agree to use the HRINKAR OPTICALS website responsibly and only for lawful purposes.

By accessing or using our website, you agree that you will not:

• Violate any applicable law or regulation.
• Use the website for fraudulent or unlawful activities.
• Attempt unauthorized access to our systems or customer accounts.
• Upload malicious software, viruses, worms, or harmful code.
• Interfere with the security or proper functioning of the website.
• Use automated tools, bots, crawlers, or scripts to extract website content without our written permission.
• Impersonate another person or entity.
• Provide false or misleading information.
• Engage in activities that disrupt other users’ experience.

We reserve the right to restrict or terminate access to users who violate these Terms.

32. Customer Accounts

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• Ensuring that all information provided is accurate and current.
• Updating your account details when changes occur.
• Restricting access to your account.
• Logging out after using shared or public devices.

You agree to notify us immediately if you suspect any unauthorized access or misuse of your account.

HRINKAR OPTICALS is not responsible for losses resulting from your failure to protect your account credentials.

33. Account Suspension or Termination

We reserve the right to suspend, restrict, or terminate any customer account, with or without prior notice, if we reasonably believe that:

• False information has been provided.
• Fraudulent activity has occurred.
• Payment abuse is suspected.
• The account is used for unlawful purposes.
• These Terms have been violated.
• The security of our website or customers is at risk.

Termination of an account does not affect outstanding obligations, completed transactions, or legal rights.

34. Intellectual Property

Unless otherwise stated, all content on this website is the exclusive property of HRINKAR OPTICALS or its licensors and is protected under applicable intellectual property laws.

This includes, but is not limited to:

• Website design
• Product photographs
• Logos
• Brand names
• Trademarks
• Graphics
• Icons
• Product descriptions
• Articles
• Blog content
• Videos
• Source code
• Website layout
• Databases
• Marketing materials

All rights are reserved.

35. Permitted Use

You may:

• Browse the website.
• Place orders for personal use.
• Print or download pages for your personal, non-commercial use.
• Share links to our website.

You may not:

• Copy website content for commercial purposes.
• Reproduce product images without permission.
• Modify website content.
• Republish articles or product descriptions.
• Sell or redistribute our content.
• Use our trademarks without written authorization.

36. User-Generated Content

If you submit reviews, ratings, photographs, comments, testimonials, questions, or other content, you confirm that:

• You own or have permission to use the content.
• The content is accurate.
• The content does not infringe the rights of any third party.
• The content is not defamatory, obscene, abusive, discriminatory, or unlawful.

By submitting content, you grant HRINKAR OPTICALS a worldwide, non-exclusive, royalty-free license to use, reproduce, publish, display, modify, and distribute such content for business, marketing, educational, and promotional purposes.

37. Product Reviews

We value genuine customer feedback.

However, we reserve the right to remove or refuse reviews that:

• Contain abusive language.
• Include false or misleading information.
• Are unrelated to the product.
• Promote third-party businesses.
• Contain spam or advertisements.
• Violate applicable laws.
• Infringe intellectual property rights.

Publication of a review does not imply endorsement by HRINKAR OPTICALS.

38. Third-Party Websites

Our website may contain links to third-party websites, including:

• Payment gateways
• Courier tracking portals
• Social media platforms
• Manufacturers
• Government resources
• External informational websites

These websites operate independently.

HRINKAR OPTICALS is not responsible for:

• Their content
• Privacy practices
• Security measures
• Availability
• Products or services offered by them

Users should review the policies of third-party websites before interacting with them.

39. Third-Party Services

To provide our services, we may use trusted third-party providers for:

• Payment processing
• Shipping and logistics
• Website hosting
• Cloud infrastructure
• Analytics
• Advertising
• Fraud prevention
• Customer communication
• Email delivery
• Security monitoring

Examples may include:

• WooCommerce
• WordPress
• Razorpay
• Cashfree
• Shiprocket
• Delhivery
• Blue Dart
• DTDC
• Google
• Meta
• Microsoft
• Cloudflare
• WhatsApp Business

Your use of services provided by these third parties may also be subject to their respective terms and privacy policies.

40. Disclaimer of Warranties

Our website and its contents are provided on an “as is” and “as available” basis.

To the maximum extent permitted by applicable law, HRINKAR OPTICALS disclaims all warranties, whether express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy of website content
• Continuous availability
• Error-free operation

While we make reasonable efforts to maintain accurate information, we do not guarantee that the website will always be uninterrupted, secure, or free from errors.

41. Limitation of Liability

To the fullest extent permitted by applicable law, HRINKAR OPTICALS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of or inability to use the website
• Delay in delivery
• Product availability
• Website interruptions
• Technical failures
• Unauthorized access to customer accounts
• Third-party actions
• Force majeure events

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

42. Indemnification

You agree to indemnify and hold harmless HRINKAR OPTICALS, its owners, employees, affiliates, partners, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from:

• Your breach of these Terms.
• Misuse of the website.
• Violation of applicable laws.
• Infringement of third-party rights.
• Fraudulent or negligent conduct.

This obligation survives termination of your use of the website.

43. Force Majeure

HRINKAR OPTICALS shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fires
• Earthquakes
• Epidemics or pandemics
• Government actions
• War
• Civil unrest
• Strikes
• Power failures
• Internet outages
• Transportation disruptions
• Cybersecurity incidents affecting infrastructure

During such events, our obligations may be suspended for the duration of the disruption.

44. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains:

• What personal information we collect
• How we use your information
• How we protect your data
• Your privacy rights
• Cookies and tracking technologies
• Third-party services

By using our website, you acknowledge that you have read and understood our Privacy Policy.

45. Electronic Communications

When you visit our website or communicate with us electronically, you consent to receive communications from HRINKAR OPTICALS electronically.

These communications may include:

• Order confirmations
• Payment confirmations
• Shipping notifications
• Delivery updates
• Return and refund updates
• Customer support responses
• Security notifications
• Promotional communications (where permitted or where you have provided consent)

Electronic communications satisfy any legal requirement that such communications be in writing.

46. Promotional Communications

By subscribing to our newsletter or opting in during checkout, you may receive:

• Promotional emails
• Product launch announcements
• Exclusive offers
• Discount coupons
• Festival campaigns
• New arrival notifications
• Product recommendations

You may unsubscribe from promotional communications at any time by:

• Clicking the “Unsubscribe” link in our emails
• Updating your account preferences
• Contacting us at info@opticalindia.com

Please note that transactional communications related to your orders may still be sent.

47. Accuracy of Website Content

We make every reasonable effort to ensure that information published on our website is accurate and up to date.

However, occasional errors may occur, including:

• Product descriptions
• Product images
• Pricing
• Promotions
• Availability
• Specifications
• Shipping information

We reserve the right to correct such errors, update information, or cancel orders affected by material inaccuracies.

48. Website Availability

We strive to keep our website available at all times.

However, temporary interruptions may occur due to:

• Scheduled maintenance
• Software upgrades
• Security updates
• Internet service interruptions
• Hosting provider issues
• Technical failures
• Cybersecurity incidents
• Events beyond our reasonable control

We do not guarantee uninterrupted or error-free access to the website.

49. Security

We implement reasonable administrative, technical, and physical safeguards to protect our website and customer information.

Security measures may include:

• SSL/TLS encryption
• Secure payment processing
• Firewall protection
• Malware scanning
• Access controls
• Website monitoring
• Backup systems
• Security updates

While we take reasonable precautions, no online platform can guarantee absolute security.

Customers are responsible for protecting their account credentials and using secure devices when accessing the website.

50. Suspension of Services

HRINKAR OPTICALS reserves the right to temporarily suspend or permanently discontinue any part of the website or services without prior notice for reasons including:

• Security concerns
• Technical maintenance
• Legal requirements
• System upgrades
• Fraud prevention
• Operational changes

Where practical, we will endeavor to minimize disruption.

51. Termination

We may suspend or terminate your access to the website immediately if:

• These Terms are violated.
• Fraudulent activity is suspected.
• False information is provided.
• Payment abuse occurs.
• Illegal activities are detected.
• Website security is threatened.

Termination does not affect rights or obligations arising before termination.

52. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms, your use of the website, or transactions with HRINKAR OPTICALS shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India, unless otherwise required by applicable law.

53. Dispute Resolution

If any dispute arises, we encourage customers to contact us first so that we can attempt to resolve the matter amicably.

If a dispute cannot be resolved through mutual discussion, it shall be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, in accordance with applicable Indian law.

Nothing in these Terms limits any statutory rights available to consumers under applicable law.

54. Compliance with Applicable Laws

HRINKAR OPTICALS endeavors to comply with all applicable laws and regulations relevant to its business operations, including but not limited to:

• Digital Personal Data Protection Act, 2023
• Information Technology Act, 2000
• Consumer Protection Act, 2019
• Legal Metrology Act
• Goods and Services Tax (GST) laws
• Applicable eCommerce regulations
• Other laws governing online commerce in India

Customers are responsible for complying with the laws applicable to their use of our website and services.

55. Changes to These Terms

HRINKAR OPTICALS reserves the right to modify, amend, or update these Terms & Conditions at any time.

Changes may be made due to:

• Business updates
• Legal or regulatory changes
• New products or services
• Security improvements
• Operational requirements

The updated version will be published on this page with a revised “Last Updated” date.

Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

56. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed.

The remaining provisions shall continue in full force and effect.

57. Waiver

Failure by HRINKAR OPTICALS to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

Any waiver must be expressly made in writing by an authorized representative of HRINKAR OPTICALS.

58. Assignment

HRINKAR OPTICALS may assign or transfer its rights and obligations under these Terms to another entity in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.

Customers may not assign or transfer their rights or obligations under these Terms without our prior written consent.

59. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, Cancellation Policy, and any other policies published on our website, constitute the entire agreement between you and HRINKAR OPTICALS regarding the use of our website and services.

They supersede all previous communications, understandings, and agreements relating to the same subject matter.

60. Notices

Any legal notices or official communications relating to these Terms & Conditions should be sent to:

HRINKAR OPTICALS

32 & 33, Susheela Road
Chikkamavalli
Bengaluru, Karnataka – 560004
India

Phone: +91 80500 56780

Email: info@opticalindia.com

We may also communicate with you using the email address, mobile number, or postal address provided during your account registration or order placement.

61. Intellectual Property Infringement

HRINKAR OPTICALS respects the intellectual property rights of others and expects users of our website to do the same.

If you believe that any content available on our website infringes your copyright, trademark, or other intellectual property rights, please send a written notice including:

• Your name and contact details
• A description of the copyrighted or proprietary work
• The URL or location of the allegedly infringing material
• Proof of ownership or authorization
• A statement that the information provided is accurate

Please send infringement notices to:

Email: info@opticalindia.com

Upon receiving a valid complaint, we will review the matter and take appropriate action where required.

62. Export Compliance

Our products and services are primarily intended for customers within India.

If international shipping becomes available, customers are responsible for ensuring compliance with the import laws, customs regulations, duties, taxes, and other legal requirements applicable in their destination country.

HRINKAR OPTICALS shall not be responsible for delays, customs holds, or additional charges imposed by foreign authorities.

63. Business Continuity

We continuously work to maintain reliable operations and customer service.

However, certain events beyond our reasonable control may affect our ability to process or deliver orders, including:

• Natural disasters
• Government restrictions
• Public emergencies
• Transportation disruptions
• Supplier delays
• Technology failures
• Cybersecurity incidents

Where possible, we will keep customers informed of significant disruptions affecting their orders.

64. Customer Support

Our customer support team is available to assist with:

• Product enquiries
• Order status
• Prescription-related questions
• Shipping enquiries
• Returns and exchanges
• Refund assistance
• Warranty support
• Website issues
• Account assistance

You can contact us using the details provided below.

65. Contact Information

For questions regarding these Terms & Conditions, your orders, or our services, please contact us:

HRINKAR OPTICALS

Business Address

32 & 33, Susheela Road
Chikkamavalli
Bengaluru, Karnataka – 560004
India

Phone: +91 80500 56780

Email: info@opticalindia.com

Website: https://opticalindia.com

66. Frequently Asked Questions (FAQs)

67. Acceptance of Terms

By accessing, browsing, creating an account, or placing an order on https://opticalindia.com, you acknowledge that:

• You have read these Terms & Conditions.
• You understand your rights and responsibilities.
• You agree to be legally bound by these Terms.
• You agree to comply with all applicable laws and regulations while using our website and services.

If you do not agree with any part of these Terms & Conditions, you should discontinue using the website and our services.

Final Statement

At HRINKAR OPTICALS, we are committed to providing a secure, transparent, and reliable online shopping experience. These Terms & Conditions are designed to clearly explain the rights and responsibilities of both our customers and our business while promoting fair and lawful use of our website.

We appreciate your trust in HRINKAR OPTICALS and thank you for choosing us for your eyewear needs. We look forward to serving you with quality products, dependable customer support, and an exceptional shopping experience.