Shipping & Delivery
Seamless Shipping & Delivery with Hrinkar Optical
Delivering clarity and confidence, Hrinkar Optical ensures your eyewear reaches you swiftly, securely, and with a personal touch. From next-day dispatch to coverage across 24,000+ pin codes, here’s how we make shipping effortless—no tedious jargon, just straight-to-the-point guidance.
1. Why Our Shipping Stands Out
Same-Day & Next-Day Dispatch Options
Place your order before 2 PM IST and we’ll ship it out the same day; otherwise, expect next-day dispatch. No more waiting—your vision upgrade is practically on its way the moment you click “Buy.”
Multiple Courier Partners for Reliability
We blend the strengths of Blue Dart, Delhivery, DTDC, India Post, Xpressbees, Ecom Express, Shadowfax, Ekart, and more. If one network hits a snag, another swoops in—ensuring uninterrupted service.
Pan-India Coverage of 24,000+ Pin Codes
Whether you’re in a Bangalore suburb or a remote Himalayan valley, our courier partners reach you. Over 24,000 pin codes covered means nearly every corner of India is just a delivery away.
2. How It Works – From Order to Doorstep
Order Processing Timelines
– Orders confirmed by 11 AM IST: same-day dispatch
– Orders after 11 AM IST: next-day dispatch
– Custom or prescription lenses may need an extra 1–2 working days for quality checks
Packaging Standards & Care
Every frame is wrapped in bubble-padded envelopes, placed in sturdy, tamper-evident boxes, and sealed with branded tape. For fragile orders, we add extra cushioning and “Fragile” labels.
Real-Time Tracking & Notifications
You’ll get SMS and email alerts at dispatch, en route, and delivery. Track your parcel through a unique link—no guesswork, only clarity.
3. Courier Partners & Coverage
Blue Dart & DTDC – Premium Speed
Ideal for metro and tier-1 deliveries. Next-day guaranteed in major cities.
Delhivery & Xpressbees – Widespread Reach
Best for tier-2 and tier-3 towns. Cost-effective without compromising on speed.
India Post & Ecom Express – Affordable Options
Budget-friendly for lighter parcels, covering even the most remote pin codes.
Shadowfax, Ekart & More – Niche Expertise
High-tech tracking, weekend deliveries, and hyperlocal expertise for last-mile brilliance.
4. Delivery Options to Suit Your Needs
Prepaid & Cash-On-Delivery (COD)
Choose prepaid for instant processing or COD for payment on receipt (additional Rs. 49 COD fee applies). Both options get same-day handling.
Weekend & Early-Morning Delivery
Need your glasses by Sunday morning? Select weekend delivery at checkout. Early-morning drop-offs available in select cities.
Bulk Orders & Corporate Dispatch
Businesses, clinics, and corporate gifting enjoy dedicated pickup slots and volume discounts. Contact sales@opticalindia.com for customised logistics.
5. Pin Code Serviceability
How to Check Your Pin Code
Enter your 6-digit pin code at checkout. Instant validation tells you if we deliver or need special arrangements.
Fastest Routes for Remote Areas
For outlying pin codes, we prioritise India Post Speed Post and Ecom Express to minimise transit time.
Handling Non-Serviceable Pin Codes
If your area is outside our standard network, we automatically opt for India Post or Speed Post. You’ll see revised delivery estimates at checkout.
6. Shipping Charges & Free Delivery
Transparent Rate Calculator
Shipping charges auto-calculate at cart: based on weight, value, and destination. No surprises, ever.
Free Shipping Thresholds
Prepaid orders enjoy free standard delivery nationwide.
Express vs Standard Delivery Costs
Upgrade to express for Rs. 99 extra—perfect for last-minute needs. Standard shipping starts at Rs. 49.
7. Returns & Exchange Pickup
Initiating a Return or Exchange
Log into your account, select the order, and click “Return/Exchange.” Choose your reason, and we’ll confirm pickup within 24 hours.
Free Reverse Pickup Service
We pay for return shipping on all defective or incorrect orders. Prepaid returns also get complimentary courier scheduling.
Refund Timelines & Policies
Once received, we process refunds within 3 business days. Expect your amount back in 5–7 days, depending on your bank.
8. Safety, Insurance & Fragile Handling
Quality-Assured Packaging
Our packing teams undergo monthly audits to meet ISO-equivalent standards—so your eyewear arrives scratch-free.
Preferred Insurance for High-Value Orders
Orders above Rs. 5,000 are automatically insured up to the invoice value. Lost or damaged goods? We’ll replace or refund in full.
Lost/Damaged Claims Process
Report missing/damaged items within 48 hours of the delivery notification. Claims are settled within 7 days.
Conclusion
Hrinkar Optical’s shipping and delivery ecosystem is built around speed, reliability, and a human touch. With same-day processing, multiple courier alliances, pan-India reach, and hassle-free returns, your eyewear journey is as clear as your new lenses.
FAQs
How long does Hrinkar Optical take to ship?
If ordered by 11 AM IST, shipping is same-day. Otherwise, next-day dispatch applies; prescription lenses may add 1–2 days.
Can I track my order in real time?
Yes, you receive a tracking link via SMS and email the moment your parcel ships—monitor every mile until delivery.
Do you offer cash-on-delivery?
We do. COD is available nationwide with an extra Rs. 49 fee, processed with the same dispatch timelines as prepaid.
Which pin codes are non-serviceable?
Over 24,000 pin codes are covered; any remote or tricky areas automatically switch to India Post Speed Post—check at checkout.
How do I return or exchange my glasses?
Visit your account’s order section, initiate “Return/Exchange,” and we’ll arrange free pickup within 24 hours—refunds issued within a week.