Privacy Policy

Effective Date: August 2, 2025

1. Introduction and Scope

This Privacy Policy (hereinafter “Policy”) is established by Hrinkar Opticals (hereinafter “the Company,” “We,” “Us,” or “Our”), a business entity with its principal place of business at 32 & 33, Susheela Main Road, Chikkamavalli, Bangalore – 560004, Karnataka, India.

This Policy governs the collection, processing, use, disclosure, and safeguarding of Personal Data pertaining to any individual or entity (hereinafter “You” or “User”) who accesses, browses, or utilizes the services offered through the website https://opticalindia.com and its associated subdomains (hereinafter “the Service”). The Service includes, but is not limited to, the Company’s e-commerce store, official blog, and affiliate marketing program.

By accessing or using any part of the Service, You acknowledge that You have read, understood, and agree to be bound by the terms and conditions set forth herein. This Policy constitutes a legally binding agreement between You and the Company.

2. Definitions

For the purposes of this Policy, the following terms shall have the meanings ascribed to them hereunder:

  • Account: A unique user profile created by a User to access specific functionalities of the Service.
  • Affiliate: An individual or entity that has entered into an agreement with the Company to promote the Service in exchange for commissions. This also includes any entity that controls, is controlled by, or is under common control with the Company, where “control” means ownership of 50% or more of the shares or equity interest.
  • Personal Data: Any information that relates to an identified or identifiable natural person.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company to facilitate the Service.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., IP address, page visit duration).
  • Cookies: Small data files placed on a User’s device to store information and track user activity.
  • Data Controller: The Company, which determines the purposes and means of the processing of Personal Data.
  • Third-Party Social Media Service: Any external social network (e.g., Google, Facebook) through which a User can register or log in to the Service.

3. Data Collection and Categories

The Company collects Personal Data for specified, explicit, and legitimate purposes. The categories of data collected are as follows:

  • 3.1 Data Provided Directly by Users:
    • Identification and Contact Data: Full name, email address, telephone number.
    • Demographic and Location Data: Complete billing and shipping addresses (address, city, state, postal code, country).
    • Authentication Data: Usernames and encrypted passwords for Account access.
    • Financial Data: Payment information processed through secure third-party payment gateways. The Company does not store full credit/debit card numbers.
    • User-Generated Content: Any data You voluntarily disclose in public areas of the Service, such as product reviews or comments on blog posts.
  • 3.2 Data Pertaining to Affiliate Program Participants:
    • Application Data: Name, contact information, website URL, and payment details for commission disbursement.
    • Performance Data: Information related to affiliate performance, including clicks, conversions, and commissions.
  • 3.3 Automatically Collected Data (Usage Data):
    • Device and Connection Information: IP address, device type, unique device identifiers, browser type and version, mobile operating system, and other diagnostic data.
    • Interaction Information: Records of pages visited, clickstream data, time spent on pages, and products viewed.
  • 3.4 Data from Third-Party Sources:
    • If You register via a Third-Party Social Media Service (Google, Facebook, Instagram, Twitter, LinkedIn), we may collect Personal Data associated with your social media account, such as your name, email address, and contact list, subject to your authorization.

4. Tracking Technologies and Cookies

We use Cookies, Web Beacons (pixel tags), and similar tracking technologies to monitor activity, analyze trends, and improve the Service. The types of cookies we use include:

  • Necessary / Essential Cookies (Session): Essential for the Service to function. They authenticate users and prevent fraudulent use of accounts.
  • Notice Acceptance Cookies (Persistent): Identify if users have accepted the use of cookies.
  • Functionality Cookies (Persistent): Remember your choices (e.g., login details, language preference) to provide a more personal experience.
  • Analytics and Performance Cookies (Persistent): Help us understand how the Service is used and measure the effectiveness of our campaigns.
  • Marketing Cookies (Persistent): Track browsing habits to deliver advertising relevant to your interests.

You may instruct Your browser to refuse all Cookies, though doing so may impede the functionality of certain parts of the Service.

5. Purpose and Legal Basis for Data Processing

The Company processes Personal Data based on the following legal grounds and for the following purposes:

  • Performance of a Contract: To fulfill Our contractual obligations, including processing e-commerce orders, managing Your Account, and administering the Affiliate Program.
  • Legitimate Interests: To provide and maintain the Service, monitor for security threats, prevent fraud, conduct data analysis to improve our products and marketing, and respond to your requests.
  • Legal Obligation: To comply with applicable laws, regulations, and legal processes, including tax and accounting requirements.
  • Consent: To send direct marketing communications (news, special offers, etc.), from which You may opt-out at any time.

6. Disclosure of Personal Data

The Company shall not sell or rent Your Personal Data. Disclosure shall occur only under the following circumstances:

  • With Service Providers: To third-party vendors for functions such as payment processing, logistics, and data analysis. These parties are contractually obligated to protect your data.
  • For Business Transfers: In the event of a merger, acquisition, or sale of assets, Personal Data may be transferred. We will provide notice before your data becomes subject to a different privacy policy.
  • With Affiliates: To our parent company, subsidiaries, or other companies under common control, who are required to honor this Policy.
  • With Business Partners: To offer you certain co-branded products, services, or promotions, subject to your consent.
  • With Other Users: Information you post in public areas (e.g., blog comments, reviews) may be viewed by all users and publicly distributed.
  • To Comply with Law: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • To Protect Rights and Safety: To enforce our legal agreements, protect the rights and property of the Company, and prevent wrongdoing.

7. Data Retention Policy

The Company shall retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Usage Data is generally retained for a shorter period, except when used to strengthen security or as required by law.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of Your jurisdiction. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. We will take all steps reasonably necessary to ensure your data is treated securely and that adequate controls are in place.

9. Data Security

The Company has implemented appropriate technical and organizational security measures designed to protect the security of any Personal Data We process. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and We cannot guarantee its absolute security.

10. User Rights (Your Right to Your Data)

You have the right to delete or request that We assist in deleting the Personal Data We have collected about You. You may update, amend, or delete your information at any time by signing into your Account or by contacting us directly. Subject to applicable law, you have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict the processing of your data.
  • Request data portability.

Please note, we may need to retain certain information when we have a legal obligation or lawful basis to do so.

11. Policy Regarding Minors

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from minors. If You are a parent or guardian and are aware that Your child has provided Us with Personal Data, please contact Us to have it removed.

12. Links to Other Websites

The Service may contain links to other websites that are not operated by Us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to this Privacy Policy

We may update this Policy from time to time. We will notify You of any changes by posting the new Policy on this page and updating the “Effective Date.” We will also inform you via email and/or a prominent notice on our Service prior to the change becoming effective.

14. Governing Law and Jurisdiction

This Policy and any disputes arising therefrom shall be governed by and construed in accordance with the laws of the Republic of India. The courts in Bangalore, Karnataka, shall have exclusive jurisdiction over any such disputes.

15. Grievance Officer and Contact Information

For any questions, concerns, or grievances regarding this Policy or the processing of Your Personal Data, please contact our designated Grievance Officer:

Grievance Officer
Hrinkar Opticals
Email: sales@opticalindia.com
Phone: +91 80500 56780
Address: 32 & 33 Susheela Main Road, Chikkamavalli, Bangalore – 560004, Karnataka, India